Frequently Asked Questions
Answers to all your questions about 7det
From opening an account to bKash deposits, bonuses, cricket betting and safe gaming — find straightforward answers to any question on this page.
Welcome to 7det. Below we have arranged the most common questions from players in Bangladesh into five topic-based groups — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Safety and Responsible Gaming. The answers are kept direct and concise so you can find solutions quickly. If you cannot find your question, our 24/7 live chat support is always ready.
Section 01
Account and Registration
To open an account at 7det you need an active mobile number, an email address and a strong password. You must be at least 21 years old at the time of registration. Registering with accurate information makes the withdrawal process easier in the future.
No, according to 7det's policy only one account per person is allowed. Creating multiple accounts may result in all accounts being permanently closed and any remaining balance being forfeited. This rule is strictly enforced in the interest of fair play.
Click the "Forgot Password" option on the login page. An OTP will be sent to your registered email or mobile number. After verifying the OTP you can set a new password. The process is completely secure and protected by SSL encryption.
For any login issue contact our 24/7 live chat support right away — help is available in Bengali. You can also email us at [email protected]. Our support team is able to resolve issues quickly.
Only those aged 21 or above may open an account and play at 7det. Age is verified at the time of registration. Protecting minors is one of our highest priorities.
Section 02
Deposits and Withdrawals
Funds deposited via bKash are generally credited to your 7det account instantly. Occasional minor delays may occur due to network issues. If there is a problem, contact live chat with your transaction ID.
Yes, deposits at 7det are possible through all four mobile banking methods — bKash, Nagad, Rocket and Upay. The minimum deposit amount is ৳100 for all methods and processing is nearly instant.
Funds typically reach your mobile banking account within 1 hour of placing a withdrawal request. Your first withdrawal may take slightly longer due to the verification process, but subsequent withdrawals are faster.
The minimum withdrawal amount at 7det is ৳1,000. Your account must be fully verified and any applicable wagering requirements must be met before withdrawing. The minimum deposit amount is ৳100.
7det does not impose any transaction fees of its own. However, your mobile banking provider — bKash, Nagad, Rocket or Upay — may apply a small charge in accordance with their standard policy. Please refer to the terms and conditions of the relevant provider for details.
Section 03
Games and Rules
To bet on BPL or any other cricket tournament, go to the Cricket section, select the match of your choice and place a bet from options such as match winner, total runs, wickets or live betting. Betting is available both before the match starts and while it is in progress.
RTP, or Return to Player, is the percentage of the total amount wagered on a game that is returned to players over the long term. For example, an RTP of 96% means that theoretically ৳96 comes back for every ৳100 wagered. This is a long-term average — results in a single session can vary considerably.
Yes, all live casino games at 7det — including live roulette, live blackjack and table games from Ezugi and Evolution Gaming — can be played directly in a mobile browser. No separate app download is required. A stable internet connection is all you need.
Yes, Aviator, the popular crash game by Spribe, is available at 7det. In this game a multiplier rises alongside a plane's ascent and the key strategy is to cash out at the right moment. You must make your decision before the plane flies away.
7det uses games only from reputable providers — Pragmatic Play, PG Soft, JILI, Spribe, Ezugi and Evolution Gaming. These games run on Random Number Generator (RNG) technology that is tested by third parties. Ensuring fair results (Fair Play) is a core principle of our platform.
Section 04
Bonuses and Promotions
7det offers a 120% welcome bonus on the first deposit, up to ৳20,000. That means if you deposit ৳1,000 you receive ৳2,200. Before withdrawing the bonus funds, you must wager 20 times the total amount (deposit plus bonus).
A wagering requirement is a condition requiring you to place a specified amount of bets before withdrawing a bonus. At 7det a 20x requirement means, for example, if you deposit ৳1,000 and receive a ৳1,200 bonus — the total is ৳2,200 — you must wager 20 times that amount, i.e. ৳44,000, before the bonus balance becomes withdrawable.
The 7det VIP program has three tiers — Bronze, Silver and Gold. You move up tiers automatically through regular play. The Bronze tier offers up to 0.3% weekly cashback, Silver offers up to 0.5% weekly cashback and the Gold tier offers up to 0.8% weekly cashback.
Yes, weekly cashback for VIP members is added to the account automatically every week. The cashback amount depends on your current VIP tier and your weekly betting activity. Detailed calculations can be obtained from live chat support.
During special seasons such as Eid, Pohela Boishakh, Victory Day, BPL and the T20 World Cup, 7det brings attractive promotional offers. To hear about these offers in time, keep an eye on your registered email or ask in live chat.
Section 05
Safety and Responsible Gaming
Yes, 7det uses the highest standard of SSL encryption to keep all your personal and financial information secure. Information is not sold or shared with third parties. Please read our privacy policy for more details.
Yes, if you feel you need a break from gaming you can request self-exclusion. Contact us via live chat or at [email protected] to have your account temporarily suspended for a specified period.
As part of responsible gaming, 7det gives players the option to set deposit limits. Contact live chat support to set a daily, weekly or monthly deposit limit. This is an effective way to keep your finances under control.
Always log out when using a shared family device and never share your password. 7det is for 21+ only — if you have any concerns, let us know in live chat. You can also use parental control software on your device if needed.
If gaming is affecting your daily life or financial situation, taking a break is important. You will find detailed guidance on 7det's responsible gaming page. Talk to someone you trust or contact our support team — we are always here for you.
7det is a safe and reliable online gaming platform operating with SSL encryption and a Fair Play policy. Using software from world-class game providers and processing payments quickly are the foundation of our players' trust in us.
Still have questions? Contact support
Our Bengali-speaking support team is by your side 24 hours a day, 7 days a week. Get an instant reply in live chat or write to us by email.
Live Chat — 24/7 in Bengali